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European Biopharmaceutical Review

Cultural Competency

The world’s biopharmaceutical industry is today emerging as an expanding, multifaceted industry – and global markets are providing opportunities for any multinational biotech firm with sufficient passion and an operational budget to be a global player, believe Robin Ng and Judy Yeh at Dynamic Consultants International

In this industry, the proactive motivation for globalisation is obvious: both in terms of the business and the talent. With big players in the industry forming alliances with their international partners and small biotech companies outsourcing their activities off-shore (to countries such as China and India), the talent market has followed suit and gone international. While most of the motivations for outsourcing or forming an international alliance have principally been for financial reasons, biotech companies are increasingly pushed to recruit internationally due to the lack of competent and quality sources domestically. This creates a mobility of workforce and business across borders. For this reason, culture plays a pivotal role in 21st century business development, talent management, and effective communication across all industries.


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Robin Ng is a Senior Scientist at Goodwin Biotechnology Inc, a biologic contract manufacturer based in Plantation, Florida. During his career, Robin has been involved in cross-cultural activities and has since chaired several related conferences. Robin was born in Indonesia and obtained his Bachelor’s degree in Taiwan before pursuing his Doctoral degree at The Ohio State University, US. He is also a Senior Consultant to Dynamic Consultants International.

Judy Yeh holds a Workforce Education and Lifelong Learning from The Ohio State University. She is the Founder and Principal of Columbus-based Dynamic Consultants International, which provides services in cross-cultural training, multicultural communication and human resources. Besides personal and organisational programs, Judy has 24 years of business experience in strategic planning and international outsourcing.

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Robin Ng
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Judy Yeh
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