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European Pharmaceutical Contractor

Silent Logistics

“All the logistics director has to do is have the product picked up, shipped and distributed to the hospital, pharmacy or, more latterly, direct to the patient. This is a simple exercise as every day millions of shipments move around the globe. All shipments are delivered on time in excellent condition without any potential for the quality of the product to be affected....this is the dream”.

If only it were really as simple as this: on time, all the time, in the right condition, perfect, and no complaints about the shipment ... just silence. The question is, does such a silence mean that everything is perfect, or is there actually a hidden nightmare waiting to happen or to be discovered?

There are, of course, many excellent logistics companies achieving an appropriate level of quality, and there are many pharmaceutical companies that are...

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Nigel Cryer has worked in the pharmaceutical industry for over 25 years and has introduced many industry best practices. He spent five years working in the logistics industry supporting many of the top pharmaceutical companies, and has helped design and validate award winning shipping containers. Nigel has been a chairman of the APIC CEFIC QA group, acted as a moderator and organiser of ICHQ7a training for PDA, and was one of the first people to introduce the ISPE qualification and commissioning approach into an FDA-regulated site. Nigel has an Honours degree in chemistry and has also worked as a Global Head of Quality for DHL.
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Nigel Cryer
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