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European Pharmaceutical Contractor

Critical Coverage

Recognising and responding to the common causes for the deterioration of stock contained in a controlled environment is vital in the long-term battle for cost and operational efficiency. Keith Gallois and Gerry Heffernan of Chubb Insurance report

Wouldn’t you rather be in control of the risks that face your business instead of hoping that your insurance policy will cover you in the event of a disaster? Property loss incidents within the biopharmaceutical sector are fairly infrequent, whereas losses arising from a change in controlled environment – mostly malfunction or loss of power to fridges or freezers – are comparatively high. The storage of refrigerated stock is a key exposure faced by most contract manufacture or research organisations, and the successful management of this exposure needs to form part of any integrated risk management programme.

ASSESSING THE RISK

To understand the risks you face, the first thing you need to do is carry out an initial assessment of the risk exposure. You need to evaluate how business-critical the contents of the refrigeration units are. Values may range from a few hundred pounds if contents are stored there merely to extend shelf life, to hundreds of thousands of pounds and months of valuable time to replace, impacting your revenue and your client’s research and development operations. An initial assessment should include the following questions:


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Keith Gallois is a Senior Loss Control Representative at Chubb Insurance and an Associate of the Chartered Insurance Institute. Keith has over 16 years’ experience of managing risk for multinational clients, with the last five of these specifically targeted towards the biotech and medical device industry. As well as providing risk management advice to Chubb’s life science clients, Keith’s role also embraces active risk management relationships with this industry sector as a whole.

Gerry Heffernan leads Chubb’s Life Science Specialty Group in the UK and Ireland, and is a Senior Life Science Property Underwriting Specialist. Gerry has over 20 years’ commercial underwriting experience, and for the past seven years has focused on the biotech and medical device industry. Through client interaction he has helped to develop policy wordings that target the unique and varied exposures faced by biopharmaceutical customers.

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Keith Gallois
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Gerry Heffernan
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