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European Pharmaceutical Contractor

Training Days

The task of organising and implementing training strategies in the pursuit of a talented workforce can be fiendishly difficult, and the lack of obvious answers continues to cause consternation. Steve Pinder of MDS Pharma Services offers up some direct experiences

When I first joined the pharmaceutical industry 15 years ago, I thought training was a simple issue. I assumed that I would get a few hours of instruction from my manager (perhaps supplemented by very occasional external courses) and that I would then be expected to work out how to apply that training to my day-to-day work for myself. That was it. That’s what training meant to me. I had no idea that trainers could be hired to deliver training internally. I thought ‘conferences’ were lengthy events where you presented your PhD thesis on a poster to academics who pretended to be interested out of kindness and a sense of duty. The Internet and e-learning didn’t exist. Mentally, ‘coaching’ and ‘sport’ were inextricably linked. How naïve.

Today, in mid-career, I am fortunate to have had direct experience of numerous perspectives on training. During my pharmaceutical career, I progressed from novice through developing professional to manager of multiple functions. In the service sector, I began as a departmental manager, took the opportunity to become a trainer (of internal staff and of feepaying external delegates), went on to become a global business leader in my company and, finally, took on responsibility for the management of my organisation’s commercial training division. At no point in this progression did I think to myself ‘this is great, I’m receiving an awful lot of training here’. Looking back, however, I was certainly very fortunate with what was available to me, and the things that I learned are applied in each and every day’s work that I do.


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Steve Pinder is Global Head of Regulatory Affairs and Drug Safety at MDS Pharma Services, Global Clinical Development. After a PhD and post-doctoral work in molecular genetics, Steve spent six years in regulatory affairs with Smith & Nephew and Chauvin Pharmaceuticals (now Bausch & Lomb), where he managed clinical research and drug safety functions in addition to his worldwide regulatory affairs responsibilities. In 1998, he joined Phoenix International to lead and develop the regulatory group. Following a merger with MDS Pharma Services in 2000, Steve became European Director of Regulatory Affairs. He is currently responsible for regulatory consulting and drug safety on a global basis, medical writing in the US and commercial training (MDS Rostrum) in Europe. Steve is also a member of the business leadership team for the global clinical development division of MDS Pharma Services.
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