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European Pharmaceutical Contractor

The Payment Process with CTMS/EDC Integration

Improving the organisation of your clinical trial processes through CTMS and EDC integration can bring considerable cost and time savings, Marcus Thornton at Clinical Force investigates

Imagine if you could complete business processes in a quarter of the time with the same staff? What impact would that have on your customers, your staff and your business performance? The pursuit of improved business performance in clinical trial management is at the heart of what we will outline in this article.

clinical staff are under pressure to pay investigators quickly and accurately in order to maintain investigator motivation and goodwill, in the interest of completing clinical trials quickly and effectively. Staff costs and throughput times are clear drivers.

From the sponsor’s point of view, the clinical trial process should run as smoothly, effectively and quickly as possible. Efficient clinical research organisations mean lower costs. Motivated investigators means improved results and consistent performance.

This article contends that integration of clinical systems drives efficiencies and improves relationships. The gains to an organisation can directly affect the bottom line in addition to intangibles, such as improved working environments and improved relationships with investigator sites.

The roles played by CTMS and EDC are fundamentally different and both systems have separate processes and benefits. This article looks at the everyday process of paying investigators. How is that done today, how could this be improved and what processes and information technology can facilitate the improvement?


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Having founded two successful companies in life sciences and IT during the 1990s, Marcus Thornton has worked for two biotech firms in operations and IT. Marcus gained significant consulting experience with an international e-solutions consultancy in Europe, during which time he experienced the challenges of deploying large software solutions, both off the shelf and systems developed in-house. Marcus brings a diverse skill set that includes industry, software deployment and end user experiences, and enjoys helping organisations realise the benefits of CTMS implementation.
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