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International Clinical Trials

Receptivity, Recruitment, and Retention

The struggle to identify qualified patients for clinical trials continues to be an industry challenge. Competing and complex protocols, stringent regulatory requirements, strict inclusion/exclusion criteria, high costs, and a deficit in provider recommendations means that 46% of clinical trials experience delays due to issues with patient enrolment. Keeping patients engaged in the clinical trial and maintaining retention rates is equally challenging. Companies strategise numerous initiatives to ensure that successful patient recruitment and retention plans are in place with the research site while understanding and meeting patients’ needs across diverse strata. With the surge of technology and personalised services, combined with traditional and digital marketing outreach efforts, the industry may start to witness a more positive outcome in addressing patient recruitment and retention challenges.

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As President of ClinEdge and co-founder of ClinX, Christian Burns oversees day-today operations, project-manages clients, and executes tasks at many levels for the divisions of ClinX. He is passionate about serving patients and sites by identifying innovative solutions to transform the traditional clinical model. He holds a BS in Public Health, Kineisology, and Allied Health from the University of Tampa. ClinX is the parent company of ClinEdge, BTC Network, and GuideStar Research.

Joan Chambers is the Vice President of Marketing and Strategy at ClinX. With over 20 years’ experience in the health life sciences, she is responsible for planning and managing the marketing strategy for the divisions of ClinX. Joan is recognised for building profitable divisions, growing business lines, streamlining operations, and assessing critical business challenges to provide solutions and drive organisational success in the marketplace. Joan is the former Chief Operating Officer of CenterWatch, and she holds a BSc in Marketing from Central Connecticut State University, US.

As Marketing Content Specialist at ClinX, Melissa Daley develops social media and marketing content strategies and produces a variety of collateral with creative, effective messaging. Melissa has served as an educator in higher education for close to two decades. She holds a BA in English and communication arts from Emmanuel College, Boston, US, and a MA in visual media arts from Emerson College, Boston, US.
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Christian Burns
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Joan Chambers
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Melissa Daley
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