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The pharmaceutical industry has historically been risk-averse and slow to adopt technology. PCI Pharma Services is blazing a trail in digitalisation, with everything from real-time supply-chain information, supplier communities, and smart packaging, to virtual audits of their facilities.
“PCI Pharma Services is recognised in the industry as a leader when it comes to providing world-class customer service,” said Wayne Hull, Global Chief Digital and Technology Officer at PCI. “In order to retain that leadership position going forward, digital experiences and capabilities are essential.”
PCI is now a year into its three-year corporate digital transformation strategy that is already differentiating the company, and providing real and measurable returns. Case in point, they recently launched a milestone achievement: an innovative, first of its kind, digital customer platform that will completely transform the customer experience – pci | bridge.
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