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Pharmaceutical Manufacturing and Packing Sourcer

Developing Distribution

For many non-European chemical suppliers into the European pharmaceutical industry, the choice of a route to market is frequently based on a combination of the following: logistics and warehousing capability; customer relations and market knowledge; and regulatory know-how and cost to service. For many manufacturers, the answer lies in working closely with a distributor who has strong local knowledge of European markets and regulatory frameworks, as well as the ability to offer solutions to ensure growth and sustainability.

Once a decision is made to service a particular market through a distribution channel, the next is which distributor to choose. The option typically falls into one of two categories: forming multiple relationships with small country-based distributors, or forming a single relationship with a distributor that has pan-European logistics, warehousing and sales and marketing capabilities. Whichever choice is made, a good relationship between the supplier and distributor is essential in order to ensure efficient and effective cooperation that delivers a premium service to customers.

This article explores the main factors considered by a pharmaceutical ingredient manufacturer when choosing which distributor to work with.


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Matthew Ottaway was appointed Univar’s European Industry Manager in September 2008, providing strategic direction to boost Univar’s relationships with customers and suppliers in the pharma industry. His main responsibilities are to embrace strategic initiatives at a European level, provide support for regional sales activities and processes, and sustain the conception of technical solutions to the market across Europe. Prior to joining Univar, Matthew worked in sales and management roles of increasing responsibility in ISP Europe, culminating in the position of Sales Director, Northern Europe. Matthew is a qualified PhD Chemist from Cardiff University.
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