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Pharmaceutical Manufacturing and Packing Sourcer

From Cottage Industry to Supply Chain Process

This article looks at proven techniques which equip clinical supplies units to cope with today's extreme pressures - and produce better performance for less effort.


The Job

Clinical supplies has the vital job of making sure the right patient gets the right pills at the right time - every time. Otherwise clinical trials could be compromised, people could become ill - in the worst case, even die. But trials volumes and regulatory pressures are on the

increase and the reduced clinical timelines achieved in 'faster time to market' (FTTM) initiatives have exposed new bottlenecks in the clinical supplies process - bottlenecks of delay, waste, unreliability and rectification. To add to the pressure, clinical supply units' (CSUs) workloads are doubling every two or three years. Something has to give; CSUs have to improve both the efficiency and the reliability of their process to ensure that safety is not compromised.

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By Marty Boom, Senior Managing Consultant, and Eugène van Dijk, Senior Consultant at World Class International

Marty Boom is a Senior Managing Consultant at World Class International, after joining as a Business Consultant in 1997. His areas of expertise include business process re-design, organisational development, supply chain design and world class manufacturing. His experience is mainly in the pharmaceutical and manufacturing engineering sectors. Marty has recently managed a major supply chain improvement initiative for a global life sciences client based in Germany. Additionally, in the same sector, he has led programmes that have re-designed drug safety processes and improved exploratory research.

Eugène van Dijk is a Senior Consultant at World Class International. He has worked in business consultancy for over six years and his key area of expertise is business process re-engineering. In this field, he has re-engineered processes within the pharmaceutical sector, particularly in operations, clinical trial supplies, pharma research and adverse event case handling. EugШne has developed business decision models for outsourcing and supply chain redesign, planning models for strategic research planning and operational stock parameter management, as well as time-based simulation models for warehouse, factory and office activities.

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Marty Boom
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Eugène van Dijk
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