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Pharmaceutical Manufacturing and Packing Sourcer

Reducing Risks in Cold Chain Management

Mike Meakin and Jeroen Martens of DHL Exel Supply Chain outline their initiatives around improving the cold chain operations from storing and distributing products from pallets to cartons within Europe

The healthcare market has seen an increase in the amount of cold chain storage required to meet the increasing demands and complexity of clinical trial studies, new bio pharma products, chemical chemistry devices with re-agents, biotech and new nanotechnology products requiring both refrigerated and deep-frozen solutions. Human and veterinary medicines and blood products, as well as their primary and secondary distribution from manufacturer through to local wholesalers and distributors and beyond to pharmacies and doctors with vaccines are all implicated.

Numerous studies have proven that, even if storage facilities are highly controlled and easily qualified and validated, when a product is being transported there are too many variables and possibilities that things can go wrong to enable validation. Hence, greater visibility and control in the supply chain enhances GCCMP capabilities, thereby reducing waste and improving patient safety, detection visibility and service around product availability.

John Taylor and Ian Holloway of the MHRA have both recently presented on good distribution practice (GDP) and cold chain management at a Life Science Conference and Healthcare Quality forum. They provided advice on the challenges facing the supply chain, including regulatory compliance, emerging markets for clinical trials, increasing complexity of chains and products, and other issues such as counterfeit products and global warming. They have also explained their concerns about temperature control – between a third and a half of all critical and major GDP deficiencies relate to the control and monitoring of storage and transport temperatures. Seventeen per cent of serious GDP deficiencies recorded by MHRA inspectors in 2005/06 in the UK were related to the temperate supply chain.


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Mike Meakin has over 20 years’ experience within healthcare and chemical logistics including wholesale operations. The last 10 years have been focused on the healthcare industry covering all classes and types within pharmaceuticals, biologics and medical devices. His current role as Quality Director for DHL Exel Supply Chain’s in Europe Middle East and Africa covers quality assurance and regulatory requirements.

Jeroen Martens has 20 years’ experience in supply chain management and logistics. He has worked in innovative environments the best part of his working life. He worked for seven years in consulting and engineering of an aircraft manufacturer and eight years as a supply chain consultant, and was involved in RFID from the beginning. Jeroen has a Masters in Engineering, is APICS certified and has a green belt. For the last three years he has worked for DHL Exel and is responsible for continuous improvement and innovation in healthcare.

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Mike Meakin
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Jeroen Martens
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