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Qatar Airways Becomes Largest Passenger and Cargo Airline Globally Despite the Illegal Blockade and COVID-19 Crisis

Qatar Airways Group


Airline’s resolve to continue operating and growing over the last three years in the face of the illegal blockade has enabled the airline to succeed during the COVID-19 crisis

The Best Airline in the World has built strong levels of trust with passengers and governments around the world for continuing to operate to take people home and its leadership on safety measures

Hamad International Airport, The Best Airport in the Middle East, leads the way with strong levels of customer service while implementing the latest technologies to optimise passenger and employee safety

DOHA, Qatar — Qatar Airways continues to succeed demonstrating the airline’s strength and resilience despite the illegal blockade imposed by neighbouring countries on 5 June 2017. The State of Qatar can be proud that it is home to not only the Best Airline in the World but also the current largest passenger airline, the largest cargo airline and the Third Best Airport in the World.

The airline’s share of the passenger and air cargo market has grown significantly over the past three months. The airline’s ability to not only continue operating but also expand to more than 30 new destinations despite the challenges of the illegal blockade set the building blocks for it to be able to continue operating a robust and agile schedule throughout this crisis. While other airlines in the region stopped services during the crisis, Qatar Airways has continued to operate a significant schedule operating over 15,000 flights to take over 1.8 million people home. The airline’s cargo division has prioritised medical and aid shipments working closely with governments and NGOs to transport over 200,000 tonnes of essential supplies to impacted regions.

Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said: “It has been a testing few years but Qatar Airways will always continue to represent our country with integrity, flying our nation’s flag proudly around the world. Our robust business planning, swift actions in the face of the crisis, customer-focused solutions and dedicated staff have enabled us to continue succeeding in the face of two unprecedented aviation events. Despite the many attempts by the blockading countries to blemish our excellent reputation, I am proud to say that my country and the airline have managed to persevere and grow over the last three years.

“Our airline like our country remains open to engagement, that is why when gave away 100,000 complimentary tickets to health care workers around the world to say thank-you for their important work during this crisis. We even allocated tickets for the blockading countries, further highlighting our noble and philanthropic intentions. I am pleased that health care professionals in all of these countries claimed the full allocation, and we look forward to taking them on a thoroughly deserved holiday as travel restrictions around the world ease.

“The Qatar Airways Group, like the nation it represents is resilient and strong. The achievements we have made despite the illegal blockade stand as a tribute to the commitment, drive and perseverance of our staff and of our nation under its young ruler Sheikh Tamim bin Hamad Al Thani, to whom we dedicate our work.”

Even with the challenges of the blockade, Qatar Airways has remained steadfast in its commitment to offering the very best travel experience to all its passengers. This is why the airline has continued to win awards, with more than 160 accolades received over the last three years. The national carrier of the State of Qatar was recognised in 2019 as the ‘World’s Best Airline’– for a record fifth time - it also won ‘World’s Best Business Class’, ‘Best Business Class Seat’, and ‘Best Airline in the Middle East’ at the 2019 World Airline Awards, managed by international air transport rating organisation Skytrax.

Qatar Airways Cargo has become the leader in global air freight since the illegal blockade was imposed. Its leadership has been recognised multiple times, including with it recently receiving the prestigious International Cargo Airline of the Year award at the 2020 STAT Times Awards. This follows the air freight carrier also receiving the Global Air Cargo Airline of the Year in 2019 and being runner-up for the Global Air Cargo Brand of the Year and International Cargo Airline of the Year in Africa awards. These awards are testament to the cargo carrier's resilience in spite of the blockade and continued drive and emphasis on innovation, customer centricity, and service excellence.

The airline’s home and hub, Hamad International Airport (HIA) has also continued to lead the industry being recently voted the ‘Best Airport in the Middle East’ for the sixth year in a row and ‘Best Staff Service in the Middle East’ for the fifth year in a row. It was also ranked “Third Best Airport in the World”, among 550 airports worldwide, by the SKYTRAX World Airport Awards 2020. Rising from fourth position in 2019 to third in 2020, HIA has been steadily rising in the ‘World's Best Airports’ rankings since the start of its operations in 2014.

A vital pillar of the nation’s economy and global trade, HIA’s doors have remained open as it continues to operate during this crisis to take people home and support the transportation of essential supplies around the world and to Qatar. Maintaining its position as an important global trade and travel hub, even during this illegal blockade, the airport will continue with plans announced in 2019 to increase the airport’s capacity to more than 53 million passengers annually by 2022, further positioning itself as the airport of choice in the region for global travel and trade. The terminal building will be the first airport in the MENA region to achieve a 4-star Global Sustainability Assessment System (GSAS) rating, which is the first performance-based system in the MENA region, developed for rating the green buildings and infrastructures. The terminal will also be a LEED Silver certified building with innovative measures of energy efficiency across the entire building.


Notes to Editors:

About Qatar Airways:

A multiple award-winning airline, Qatar Airways was named ‘World’s Best Airline’ by the 2019 World Airline Awards, managed by international air transport rating organisation Skytrax. It was also named ‘Best Airline in the Middle East’, ‘World’s Best Business Class’ and ‘Best Business Class Seat’, in recognition of its ground-breaking Business Class experience, Qsuite. Qatar Airways is the only airline to have been awarded the coveted “Skytrax Airline of the Year” title, which is recognised as the pinnacle of excellence in the airline industry, five times.

Hamad International Airport (HIA), the airline’s home and hub, was recently ranked “Third Best Airport in the World”, among 550 airports worldwide, by the SKYTRAX World Airport Awards 2020. Rising from fourth position in 2019 to third in 2020, HIA has been steadily rising in the ‘World's Best Airports’ rankings since the start of its operations in 2014. In addition, HIA was voted the ‘Best Airport in the Middle East’ for the sixth year in a row and ‘Best Staff Service in the Middle East’ for the fifth year in a row.

Qsuite, a patented Qatar Airways product, features the industry’s first-ever double bed in Business Class, as well as privacy panels that stow away, allowing passengers in adjoining seats to create their own private room, a first of its kind in the industry.

Qatar Airways was the first Gulf carrier to join global airline alliance oneworld, enabling its passengers to benefit from more than 1,000 airports in more than 160 countries, with 14,250 daily departures.

Oryx One, Qatar Airways’ in-flight entertainment system offers passengers up to 4,000 entertainment options from the latest blockbuster movies, TV box sets, music, games and much more. Passengers flying on Qatar Airways flights served by its B787, B777, A350, A380, A319 and select A320 and A330 aircraft can also stay in touch with their friends and family around the world by using the award-winning airline’s on-board Wi-Fi and GSM service.

Qatar Airways proudly supports a range of exciting international and local initiatives dedicated to enriching the global community that it serves. Qatar Airways, the official FIFA partner, is the official sponsor of many top-level sporting events, including the FIFA 2022 World Cup, reflecting the values of sports as a means of bringing people together, something at the core of the airline’s own brand message - Going Places Together.

Qatar Airways Cargo, one of the world’s leading international air cargo carriers, serves more than 60 freighter destinations worldwide via its world-class Doha hub and also delivers freight to more than 160 key business and leisure destinations globally on more than 250 aircraft. The Qatar Airways Cargo fleet includes two Boeing 747-8 freighters, 21 Boeing 777 freighters and five Airbus A330 freighters.

Qatar Executive is the private jet charter division of Qatar Airways Group. Luxury jet services are available for worldwide charter on board the operator’s wholly-owned business jet fleet. Qatar Executive is the launch customer for Gulfstream’s G700, the world’s first commercial service operator of the Gulfstream G500 and largest commercial operator of the G650ER worldwide. Qatar Executive's service portfolio also includes aircraft management, maintenance and Fixed Based Operator services.

For further information, please contact:

Qatar Airways Group, Corporate Communications Department

Tel: +974 4022 2200

phone +974 40222072
email qrmedia@qatarairways.com.qa
web www.qatarairways.com
 
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