Greenphire Announces Acquisition of Clincierge to Enhance Clinical Trial Support Services

February 1, 2024 – Clinical TrialsAcquisition, Clincierge, Greenphire, clinical trials

Addition enables sponsors to solve the number one clinical trial participant obstacle – transportation, with a single industry-leading solution

1 February 2024 — Pennsylvania, US — Greenphire, a leading innovator in software solutions for streamlining clinical trials, proudly announces the acquisition of Clincierge, a premier provider of concierge travel and logistics support for patients participating in clinical trials. This strategic move is poised to revolutionise the landscape of clinical trial support services by integrating unparalleled patient care with cutting-edge technology.

The combination of Greenphire and Clincierge will enhance the participant journey and simplify clinical trial processes for pharmaceutical companies and clinical research organisations worldwide. This acquisition solidifies Greenphire’s commitment to providing comprehensive solutions that address the diverse needs of patients, ensuring a seamless and efficient trial experience.

The union of Greenphire and Clincierge’s expertise will foster innovation and growth within the clinical trial support industry. Key strategic rationales for this acquisition include:

  • Expanded Service Offerings: By integrating Clincierge’s concierge travel and logistics services with Greenphire’s existing suite of solutions, clients can benefit from a comprehensive, end-to-end participant experience platform.
  • Enhanced Participant Experience: The acquisition aims to prioritise patient-centric care by offering personalised, high-touch services that improve patient engagement and satisfaction throughout the clinical trial process.
  • Clincierge’s services will enhance Greenphire’s payment offerings by providing high-touch support to participants in rare and ultra rare disease trials. The combination of participant support means complete coverage for every trial visit.
  • Increased Trial Efficiency: The integration of both companies’ technologies will streamline trial processes, optimise resource allocation and drive operational efficiencies, benefitting pharmaceutical clients, sites and patients alike.

Greenphire never settles in evolving its comprehensive suite of participant-facing solutions – today encompassing reimbursement, travel and mobile technology, core competencies proven to eliminate persistent and emerging roadblocks in conducting global clinical research and dramatically improve retention, reduce site burden and increase transparency.

Greenphire CEO, Jim Murphy, commented, “This acquisition marks a significant milestone for Greenphire as we reinforce our commitment to transforming the landscape of trial support services. By combining our technological prowess with Clincierge’s dedication to exceptional patient care, we are poised to redefine industry standards and drive meaningful advancements in clinical research.”

“Joining forces with Greenphire presents an exciting opportunity to elevate our patient-centred services,” Clincierge CEO, Scott Gray, added, “Together, we will revolutionise how patients experience clinical trials, offering unparalleled support and empowering them to participate in trials with greater ease and comfort.”

Hundreds of sponsors and CROs shared their clinical operations priorities in the company’s 2023 Participant Convenience Market Research Survey, illustrating that “improving travel and logistical support” was their number one area of focus for participant experience enhancements. The completion of this acquisition underscores Greenphire’s dedication to being the premiere partner for the industry to advance the efficiency, accessibility and quality of clinical trials globally. Both companies are excited about the opportunities this collaboration will bring and look forward to delivering enhanced value to pharmaceutical partners and patients alike.

About  Greenphire

Greenphire is a Thoma Bravo-backed software company specialising in providing comprehensive solutions for streamlining clinical trials. With a focus on optimising patient experiences, Greenphire offers innovative software for travel and logistics support, automated payment solutions and trial budgeting software. Visit: www.greenphire.com

About Clincierge

Clincierge is a premiere provider of concierge travel and logistics support for patients participating in clinical trials. Renowned for its dedication to personalised patient care, Clincierge has been at the forefront of ensuring a comfortable and seamless trial experience for participants.  Visit: www.clincierge.com

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