PCI Clinical Services Releases Further Enhancements to its Comprehensive Customer Support Portal Webflow™, Enabling More Efficient and Effective Clinical Supply Chain Management
October 5, 2016 – Manufacturing and Packing –
Philadelphia, USA – October 5 2016. PCI Clinical Services has today announced enhanced functionality of its proprietary client services online portal Webflow™, across all PCI Clinical Services sites in Europe and North America.
Web and mobile-based technology continues to drive change in the way companies manage their clinical trials with the availability of real-time information, paramount to a successful outcome of the project.
PCIís Webflow™ system is a proprietary and bespoke client access portal, providing real-time access to specific projects 24/7 and allowing clients to configure information to the specific needs of their global trials.
Information already available includes up-to-the-minute inventory levels, pending and outbound order information, as well as the ability to track inventory and shipments across PCI’s global partner depot network.
Accounts can be tailored to suit each company and project, with client access supported from one single client log-in with visibility across all PCI Clinical sites.
This latest functionality will allow customers to prepare and schedule inventory and order reports and have them emailed directly at specific times/dates, allowing a regular flow of information to ensure a more accurate overview of their project at all times. This function can be accessed and set up by the client or alternatively can form part of the project set-up provided by PCI.
“Webflow™ continues to be a wholly customer-focused tool, which has been designed to ensure we have the required information and can have access to it at all times,” stated a current PCI client and Webflow™ user. “This additional functionality will give us regular access to information for reporting requirements and inventory management, allowing us more control over our projects.”
Webflow™ also acts as a central repository for project documents, allowing easy access and information sharing of all required parties throughout the trial, streamlining approval processes and enabling efficiencies in clinical trial execution.
Bob Misher, Senior Vice President of PCI Clinical Services commented: “PCI Clinical Services is wholly committed to the development of innovative solutions to provide our customers with effective technology to enable the day-to-day management of their clinical trials. These additional functions were developed as a direct result of feedback and engagement from current Webflow™ users. In our collaborative approach to ongoing technology development, clients have provided positive feedback on how this additional functionality is making their reporting and project management more effective.
“The continued expansion of our Webflow™ offering will significantly benefit our customers and allow even more efficient management of their clinical trial supply processes.”
About PCI
The global healthcare industry trusts PCI for the drug development solutions that increase their productsí speed to market and opportunities for commercial success. Only PCI brings the proven experience that comes with more than 50 successful product launches a year and over four decades in the healthcare business. Leading technology and continued investment enables us to address global development needs throughout the product life cycle ó from Phase I clinical trials through commercialization and ongoing supply. Our clients view us as an extension of their business and a collaborative partner, with the shared goal of improving patientsí lives. For more information, please visit www.pciservices.com or follow us on Twitter at @PCI_Social.
Join PCI Pharma Services’ experts at this year’s CPhI Worldwide event (Barcelona, October 4-6, 2016). PCI has secured two slots at the ICSE Exhibitor Showcase, the presentations will focus on the safe handling and manufacture of Potent Molecules (October 4 at 13:30-13:55) and Serialization strategy and implementation (October 5 at 12:00-12:25). Visit the PCI Pharma Services stand at 3B16.
Contact
Chantel Richman / Carrie Lowe at Remarkable Content
chantel.richman@remarkablegroup.co.uk / carrie.lowe@remarkablegroup.co.uk
T: +44 (0) 1962 893 853 / 913
